Ability to communicate and send documents


Fax number: 009813-33754257

Website: International Patient Admission

http://www.mehrinstitute.org/Ipd/IpdReception

Instagram Mehr Infertility Treatment Center: https://www.instagram.com/mehrmedicalinstitute

Sending documents to the address of Mehr International Center for Infertility Surgery and Infertility Treatment

Rasht, Shahid Ansari Blvd., Ershad St.
Phone: +98 (013)33755353 Internal: 354  Direct Line: 013 -33764270

Fax: +98 (013) 33764257

Postal Code 4178613111

Documents required for admission of foreign patients


  • Having the patient’s passport for admission and identification
  • Accompanying reports of radiology, ultrasound, CT scan, MRI and previous tests to present to the treating physician

International Patient Admission Rules


1- If the patient is admitted directly or through the site, all the existing regulations, including the services and costs of the center, should be provided to him, and if the patient accepts the conditions, he should be accepted.

2- If the patient is admitted to the center by a reputable facilitator company, the necessary arrangements should be made through the company (physician in charge of the facilitator company) or the center. These arrangements include providing patient information and initial records that should be provided to the center.

3. The center should make sure that the patient has a valid confirmation that he / she does not have infectious diseases in accordance with IHR standards, and in case of special cases of infectious disease, if the infectious disease doctor allows treatment, the necessary measures

4. After admitting the international patient in the IPD unit and informing the treating physician and the IPD physician, the patient is introduced to the office by the IPD expert

Patient's Rights Charter


  • Getting desirable healthcare is the right of the patient.
  • The information should be appropriately and adequately provided to the patient.
  • The right to freely choose and make decisions for the patient in receiving health services must be respected.
  • The provision of health services must be based on respect for patient privacy and respect for the principle of confidentiality.
  • Access to an efficient complaint handling system is the patient's right.

International Patient Services


  • Consultation with the physician of the International Patient Department.
  • Private / VIP room
  • High Speed Internet Access
  • Presenting medical records summary and billing in English at the time of discharge
  • Existence of Azeri translator, doctor and nurse ‌Language to communicate better with Azeri patients
  • Providing services out of shift for international patients
  • Ability to communicate by Web Site, fax, email, whats-up, and ….
  • Preparation of brochures, booklets, websites in English, Azeri and Arabic languages
  • Ability to respond online and respond to patient calls after discharge
  •  Close distance to Sardar Jangal International Airport

partnerships with travel agencies


zial Travel Services

http://flight.zial724.com

International Patient Department Members


Doctors: Dr.Marzieh Mehrafza, Dr. Mehri Nasiri, Dr. Tahere ZareYousefi (Obstetricians and Gynecologists)

Nurses: Ms. Zeinab malmasi, Ms. Forough Siami

IPD Expert:  Ms. Azadeh Raoufi

Responsible for Receptionist: Ms. Khadijeh Mahboob

Responsible for IT: Mr. Morteza Haghgou

 

Definition of IPD


Medical tourism

Based on definitions given by United Nations World Tourism Organization (UNWTO), one of the objectives that may motivate a tourist to take trip is to travel for acquisition of health.

Medical tourism or health tourism is traveling to a foreign country with the aim of receiving therapeutic and health services. Various factors give rise to this type of tourism, some of which include lack of specific types of treatment methods, higher costs of treatment and health services, and lack of access to modern health technology in one’s own country. On the other hand, considering that the costs of medical services in Iran are more reasonable as compared to other countries in the region and, at the same time, the medical and nursing services are offered at an internationally acceptable quality, many patients tend to travel to Iran in order to receive therapeutic and health services. In fact, these factors have made our country one of the most important destinations of health tourism in the region.

 International Patients Department (IPD)

(IPD) is a unit in hospital that is tasked with creating necessary coordination to present all services to foreign patients and patients with special services. In fact, it is the hospital communication counter to foreign patients start from the first contact through receiving treatment process and returning to their homeland and receiving post-operational care.

 IPD services:

The international patients’ department (IPD) consists of specialists, experts, and experienced doctors who work  for the provision of health services to the international patients.

The IPD expert is responsible for coordinating the referral of international patients to the hospital and offering them the needed services.

Translation of all of the documents and forms into the two languages of English and Persian has been a great progress towards maintaining the rights of the patients.

observance of Medical Ethics and use of modern technology

Special goals of establishment of International Patients Department (IPD)

1- Improvement of qualitative level of medical and nursing services

2- Shorter waiting period for medical services

3- Reduced waiting time for para clinical services

4- Increase of satisfaction of physicians, personnel, and patients

Services available to international patients

  • Separate room in the surgery ward (VIP)
  • Formation of International Patient Unit (IPD)
  • Direct admission of international patients without delay along with the welcome of the IPD expert from the patient and his companions
  • Prepare brochures, pamphlets, booklets, websites in English
  • Existence of Azeri translator, doctor and nurse language to communicate better with the patient
  • Delivery of bilingual medical records at the request of the patient
  • Ability to respond online and respond to patient calls after discharge
The infertility survival guide
Writer : Dr Marzieh Mehrafza,Dr Ahmad Hosseini
Page Count : 180